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TeamMax
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call center software for small to medium sized businesses

make up campaigns and assign them to agents, manage calling lists and do not call numbers

avoid calling numbers in your do not call list


CallAssist
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quickly make a large number of outbound telemarketing calls

telemarketing dialer to automatically dial
avoid calling number in your do not call list

avoid calling number in your do not call list

Call Center Software

TeamMax is an outbound telemarketing call center.

One of the most significant differences between TeamMax and other call center products is the way calls are dialled. We are steered away from predictive dialing which can lead to dropped calls, rather TeamMax uses enhanced demand dialing. Demand dialing is initiated by the agent with a single button click.

While predictive dialing gives higher throughput, the difference is minimal. We recognise that cost is an important factor when you make a decision to purchase a call center that’s why you will find competing products at least ten times the price of our software. Check it out, see for yourself.

On the installation side you won’t find may call center products that are intuitive enough for the end user to install and configure but TeamMax is. While other software can take weeks to install, TeamMax can be up and running in hours. How many companies allow you to download fully functional call center software to evaluate? We do!

There are three parts of the TeamMax Call Center software:

• The TeamMax Manager
• The TeamMax Server
• The TeamMax Agent

Setup campaigns and agent teams with the TeamMax Manager
The TeamMax Server coordinates the dial records sent to and from the TeamMax Agent software and checks a Do Not Call list before sending the agent the dial record number to call.

Each agent is sent one dial record at a time to call. They dial out via a modem at the click of a button. Can read from a script window and make notes of outcomes in a range of dial record fields. At the end of the call they either get the next dial record or just finish the last call which saves the dial record details and stops the timing of the call.

Call backs are automatically requeue to be given back out to agents at the appropriate time. TeamMax also has a Contact Directory.

• Call Center Software Download
• Call Center Marketing Brochure
• Compare TeamMax Editions
• Call Center Feature Brochure
• Call Center Technical Brochure

FTC DNC Note: TeamMax can import the FTC DNC list into its Do Not Call database.

"The TeamMax software is excellent for telemarketing. It is completely customizeable through the menus to apply to a companies individual needs.

It allows our telemarketers to continue to call out even with the governments intervention in my business through creation of a 'Do Not Call' registry. The TeamMax automatically weeds out those who we cannot call, and even allows us the opportunity to check any number against the 'Do Not Call' list manually at the click of a button. ...

I have referred other distributors of our companies products, to Acarda, with no reservations or uneasiness whatsoever."
Steven S., CA, USA.

"Your TeamMax call center software has helped us make our telemarketing more productive, we make more calls per hour and it now takes less time for me to manage our telemarketer activities."

Martin T., CA, USA.