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TeamMax
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call center software for small to medium sized businesses

make up campaigns and assign them to agents, manage calling lists and do not call numbers

avoid calling numbers in your do not call list


CallAssist
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quickly make a large number of outbound telemarketing calls

telemarketing dialer to automatically dial
avoid calling number in your do not call list

avoid calling number in your do not call list

Phone Dialer Call Center Software Main Screen

Calls are made from the CallAssist phone dialer main screen. On the right is a Dial List Grid. Names, telephone numbers, address details and other data can be setup in the Dial List Grid by a text file import, or added from the inbuilt Contacts directory. To the left is a Dial List Card which shows the current record in a card like view. If the phone number in the Dial List is found in the Contacts directory, contact details are automatically displayed in a Contact Card on the left side. All the labels are customizable.

To make a call simply select the number in the dialers Dial List Grid and click Dial (or Dial Next). If the phone is not answered or is busy, click the re-queue button and the number is sent to the end of the Dial List for calling later.

You can also select a time and date to call again later, then check which ones need calling by clicking the Call Backs button. When a call back is due, the title above the Dial List Grid changes colour to red and flashes on and off. If someone requests to be added to the Do Not Call list, simply click the Do No Call button. CallAssist allows you to note a range of responses and call outcomes so after making the calls you can compile a list of results.

Other CallAssist Phone Dialer Call Center Software Screenshots

• Dialer Contact Directory
• Dialers Options Screen
• Screenshot Summary Page